How can we help?
Search our guides or talk directly to the SITEOPS engineering team.
Connecting sites
Worker plugin installation, API key generation and verify connection.
Safe updates & rollbacks
Pre-update snapshots, visual regression diffing and automatic rollback limits.
Security scanner
Core file checksums, PHP malware in uploads, CVE database and 1-click auto-fix.
Uptime & alerts
5-minute HTTP checks, double-failure confirmation and alert routing.
Client reports
AI maintenance reports, branding with your agency logo and client links.
Billing & accounts
Portfolio site limits, upgrades, Razorpay invoices and cancel subscription.
Most read guides
How to connect your first WordPress site in 5 minutes
Getting started
How safe mode, visual diffing and auto-rollback work
Safe updates
Understanding security risk scores and 1-click auto-fixes
Security scanner
Configuring 5-minute uptime checks and downtime alerts
Uptime monitor
How to generate and white-label monthly AI client reports
AI reports
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support@datronixtech.comEmail us with your site domain. Include the connection log or screenshot if a site won’t verify.
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StarterWithin 24 hours
GrowthWithin 12 hours
Agency ProUnder 2 hours (Dedicated)
Direct channel
Submit an agency support ticket
Need urgent investigation on a site error, snapshot restore or billing? We respond according to your plan tier.