Documentation

Creating a SITEOPS account takes 30 seconds and requires no credit card.

You'll be redirected to the onboarding wizard which guides you through connecting your first site.

Free plan: 3 sites forever, no credit card required.

The SITEOPS Worker plugin connects your WordPress site to the dashboard. It's lightweight and adds no overhead to page load.

Requirements: WordPress 5.0+, PHP 7.4+, Apache or LiteSpeed server.

After installing the plugin, connect it to your dashboard using an API key.

Once verified, SITEOPS automatically syncs your site's plugins, themes, and WordPress version.

The SITEOPS dashboard gives you a complete overview of all connected sites.

SITEOPS uses a 7-step process to ensure sites never break from an update.

Safe mode (steps 2-7) is available on Starter, Growth, and Agency Pro plans. Free plan runs updates without snapshot or visual diff.

After every update, SITEOPS compares before/after screenshots using pixel-matching.

You can view before/after screenshots for every update job in the Updates section.

Set updates to run automatically at a time that works for you.

Available on: Starter, Growth, and Agency Pro plans.

Premium plugins (Elementor Pro, WooCommerce extensions, etc.) use custom update servers and cannot be updated automatically.

When SITEOPS detects a premium plugin update:

SITEOPS runs a 4-level security scan on your WordPress site.

Scans run monthly automatically. You can also trigger a manual scan anytime.

After every scan, SITEOPS calculates a Risk Score from 0-100.

The score factors in: active CVEs, core file modifications, PHP malware, login security, pending updates, and inactive plugins.

SITEOPS can automatically fix certain security issues with one click.

After a fix is applied, the finding is automatically added to the ignore list so it won't reappear in future scans.

If a finding is a false positive or a known legitimate file, mark it as acceptable risk. This creates a persistent ignore rule preventing it from appearing in future scans.

Ignore rules are stored permanently and survive across all future scans.

SITEOPS checks every connected site every 5 minutes by making a HEAD request to your homepage.

Two consecutive failures trigger a downtime alert to avoid false alarms. Recovery is detected on the next successful check.

Uptime data is retained for 90 days on paid plans and 24 hours on the free plan.

When SITEOPS detects your site is down, it creates a dashboard alert immediately.

On paid plans, you also receive an email with:

When your site recovers, you receive a recovery notification with total downtime duration.

SITEOPS records every downtime event with full details.

Each event shows: start time, recovery time, duration, and the specific error for each failed check.

Use the time filter (24h, 7d, 30d, 90d) to review historical downtime.

SITEOPS AI generates plain-English monthly reports you can send directly to clients.

The report covers: updates applied, security status, uptime performance, broken links, and recommendations.

Client report sharing via public link is available on Growth and Agency Pro plans.

This feature is currently in development. When available, you'll be able to:

Coming soon on Growth and Agency Pro plans.

SITEOPS offers 4 plans:

Visit /pricing for the full feature comparison.

You keep access to all paid features until the end of your current billing period. After that, your account reverts to the Free plan (3 sites).

If you cancel within 7 days of subscribing, contact support@datronixtech.com for a full refund.

SITEOPS currently accepts payments in Indian Rupees (INR) via Razorpay, supporting:

International payments (USD, EUR, GBP) are coming soon. We're processing the required approvals from the Reserve Bank of India.